Perhaps I just missed it, but I don’t remember seeing anything about this in the Times or P-I:
Microsoft stirred some controversy last week by announcing that it would no longer issue DRM keys for defunct MSN Music after August 31. This effectively will prevent former customers from transferring their songs to new devices after the deadline. Customers could potentially lose their music if they get a new computer or if the hard drive crashes on their current one
[…] “MSN Music customers trusted Microsoft when it said that this was a safe way to buy music, and that trust has been betrayed,” Corynne McSherry, an EFF attorney, said in a statement. “If Microsoft is prepared to treat MSN Music customers like this, is there any reason to suppose that future customers won’t get the same treatment?”
Microsoft’s Rob Bennett said that continuing to support the DRM keys was impractical…
Because that would require maintaining and operating these strange things called “servers,” something Microsoft has absolutely no experience with whatsoever.
… that the issue only affects a small number of people…
How many exactly is a “small number of people” to a behemoth like Microsoft? A couple dozen? A couple hundred thousand? A couple million?
… and focusing exclusively on Zune was the best way to go.
Well, the best way to go for Microsoft.
He also noted that it wasn’t Microsoft’s decision to wrap music into digital rights management.
They were just following orders.
I know Microsoft is a mainstay of our local economy and has made a lot of people here very wealthy… but this is simply a crappy way to treat your customers, and you’d think our local media would have called them on it.