The new modem arrived late yesterday afternoon, and of course, it doesn’t work either. So yesterday’s tech rep insists he needs to send a technician to my house, which is a load of crap, as my line worked perfectly until they reprovisioned it without my permission Monday morning. If I had known then what lay in store, I would have just canceled my DSL and called Comcast.
This morning, I lost dial tone again, which was a good sign, as it meant they were finally reprovisioning it back the right way. When dial tone returned, so did my DSL service.