The new modem arrived late yesterday afternoon, and of course, it doesn’t work either. So yesterday’s tech rep insists he needs to send a technician to my house, which is a load of crap, as my line worked perfectly until they reprovisioned it without my permission Monday morning. If I had known then what lay in store, I would have just canceled my DSL and called Comcast.
UPDATE:
This morning, I lost dial tone again, which was a good sign, as it meant they were finally reprovisioning it back the right way. When dial tone returned, so did my DSL service.
The only time that I had a real screwup from a telecom, I lived in Phoenix and worked directly across the street from the regional office.
It amazed me how fast me spending my breaks and lunch hours sitting in their executive waiting screaming at every suit that walked in worked.
I then audited the books for the group of doctors that I worked for in regard to strictly telephones.
Think I cost QWest something like 20 to 70 thousand dollars on previous over and illegal billings and changed providers for a real annual savings of over $40,000 per year.
I had lived in a slumlord’s illegal boarding house and the landlord and I met several years later.
He asked what the story was on the telephone. It had been continually hooked up with no charges for 3 or 4 years. I think he transferred it and made it his business number.
Probably helped that my sister was VP for personnel for AT & T in the region.
Call Comcast, have it installed and and be using it when the poor Qwest tech shows up. She’ll be paid for her time without having to actually work, but Qwest is out that much for the trouble they’ve caused you. Oh, right, tell her you’ve decided to cancel. Also, the city should be in the ISP business, it’s a natural utility like City Light, which is a marvel of local progressive history and certainly didn’t ‘just happen’.
And good luck!
Goldy,
Might as well try Clearwire. They can have you up and running right away.
Or get Comcast. I think 6 days should mean Qwest gets fired.
I’m innocent! I didn’t do it! Or enable these tards, either. I own stock in Ma Bell and Verizon, but not Qwest or Comcast.
Get a contract with Isomedia, if you can. Seriously. I think you’ll end up a much happier camper.
Anything but Comcast. As bad as Qwest has been, I suspect they’ll be worse..
You need to obfuscate the name of the phone company. Right now, there is a rotating banner at the top of the page advertising the very service that Goldy is ranting about.
I went through this w/Quest 2 mos. ago. I was on deadline: needed that new modem and pronto. they sent me to the Qwest kiosk at Northgate Mall to it pick up … the kiosk, it turns out, hadn’t existed since 2009. The modem arrived finally, didn’t work and a tech guy couldn’t make it work. Fortunately, I had already called Comcast. I’m now 100% cable- a little cheaper, with all the fone bells & whistles, free long distance, HBO & Showtime throwed in. (Wish I could find a woman with a digital box). Qwest just got bought-up by CenturyTel, another corporate service fuck-up of the highest order. We’re all doomed.
Muni broadband, please, thanks.
How will Goldy survive the coming financial collapse? Seen Iceland? Seen Greece? Socialist countries Portugal & Spain next.
Socialist governments overspend until they cannot anymore, then collapse.
Either ObaMao is stupid…or smart with an ideology of weakening America until we are equal with 3rd World Countris.
How will Goldy or any of you KLOWNS survive if all you can do is bitch about little stuff like this?
BTW Goldy–
I now understand why it is sooooo easy to identify your Mother on Mother’s Day—–
She is the one with the MOST DISAPPOINTED FACE IN ALL OF PHILLY!!!
And yet Klown has time to post about “little stuff like this.” Praise jesus.
We have been using Covad for DSL at our Wallingford house for over 6 years without a complaint.
@11
It’s actually quite easy to identify your mother today as well. She’s where she always is, hanging out at Aurora and 125th trolling for customers.
It is pretty disgusting that we have to choose between corporate oligarchies like QWest or Comcast for high-spead internet service, especially when both are fighting against net neutrality.
Funny, also, that if Seattle managed a high-speed internet service as a public utility, the trolls would have jumped in after a mere two hours of down-time, arguing that it just proves that private enterprise is more efficient and better at doing everything than a government utility.
Remember this when the intitiative to privatise alchohol sales gears up this summer.